Workplace

File/Folder Moved - Share/Public/Version Gone
Description This article will cover why the settings on a file or folder are lost when it is moved between projects. Requirements A Workplace Customer ...
Wed, 18 Mar, 2020 at 8:54 AM
File Changed - Not Appearing In Recently Changed
Description This article will cover what file types will show up on the recently changed dashboard. Requirements A Workplace Customer Username/Password...
Wed, 18 Mar, 2020 at 8:54 AM
Uninstall For One User On Windows Machine With Multiple Accounts
Description This article will cover how you can remove a single Workplace for a single user in a scenario in which multiple instances of Workplace Desktop ...
Tue, 4 Aug, 2020 at 9:09 AM
Workplace File Conversion Limits
Description This article will cover the ability for a file to convert when sharing within Workplace. This depends entirely on the size of the file being sh...
Fri, 18 Dec, 2020 at 4:20 PM
Mac Install Issues
Description This article will cover what to do if you receive the error Unable to run Account Setup while trying to install. Requirements Mac OS Receiv...
Tue, 4 Aug, 2020 at 9:04 AM
Preparation for Getting Workplace Support
Description Before we can assist with technical queries, we require a detailed issue description and the relevant IDs. Requirements Why are IDs required?...
Mon, 21 Dec, 2020 at 9:41 AM
2FA - 2 Factor Authentication in Workplace
Description When Two-Factor Authentication is enabled for your team, this page allows you to disable, enable, or force 2FA for specific users in your team....
Tue, 4 Aug, 2020 at 9:13 AM
Getting Started: Implementation
Description Workplace is easy to install and use, but to get the most out of the service, it’s a good idea to invest in some planning time before implement...
Tue, 4 Aug, 2020 at 9:16 AM
Email to Workplace
Description This is the process for uploading files to Workplace via email. Requirements A Workplace user account Admin access to the folder y...
Fri, 21 Aug, 2020 at 8:45 AM
How To Install or Uninstall Workplace Server
Description This article will cover how you can install or uninstall the Workplace Server agent. Requirements Read and meet Workplace Server Re...
Tue, 15 Dec, 2020 at 4:23 PM