Workplace

Find step-by-step technical guides on how to use Workplace as a Manage Protect partner.

Workplace Server Requirements
Description This article will cover the requirements needed before installing Workplace Server. These requirements need to be met for a successful deployme...
Thu, 17 Dec, 2020 at 11:06 AM
Workplace Server - Progress Tab
Description This article will cover the Progress tab within the Workplace Server Preferences. To first access it click on the workplace icon in your Window...
Mon, 24 May, 2021 at 7:39 AM
Windows Installation Error Codes
Description This article will cover the error codes you can receive when trying to install the Workplace Desktop Agent. Requirements A Workplace Cust...
Mon, 21 Dec, 2020 at 1:51 PM
Setting Default Program To Open Files From Workplace Online
Description This article will cover how to get files you have selected in Workplace Online to open on your Desktop using the correct programĀ  Requireme...
Mon, 21 Dec, 2020 at 3:27 PM
Access Files On Computer Remotely using Workplace Portal
Description This article will cover how you can remotely access your files on a computer with the Workplace Desktop Agent installed. Requirements A W...
Tue, 22 Dec, 2020 at 1:43 PM
What to do when a deleted Project On PC - Still In The Cloud
Description This article will cover why a project that was deleted on your PC still appears in the Workplace Online. Requirements A Workplace Team A...
Tue, 22 Dec, 2020 at 1:45 PM
Workplace : MacOS Installation Issues
Description This article will cover what to do if you receive the error Unable to run Account Setup while trying to install, and also how to force remove t...
Tue, 1 Aug, 2023 at 10:41 AM
Files Available to View On Workplace Online and Mobile
Description This article will cover the types of files that you are able to open and view on both Workplace Online and Mobile. Requirements A Workpla...
Tue, 22 Dec, 2020 at 3:02 PM
Workplace sync issues
If desktop agent is up to date and there is still an issue with the syncing of data: if the agent only syncs after it is reset there may be an issue with...
Wed, 23 Dec, 2020 at 4:13 PM
Autotask workplace autolock not working
NB autolock only works on Windows machines If autolock is not working check if the COM add-in is enabling for the Office apps (In Word: Options -> A...
Mon, 24 May, 2021 at 7:47 AM