Description
When Two-Factor Authentication is enabled for your team, this page allows you to disable, enable, or force 2FA for specific users in your team.
Requirements
- Google authenticator app or phone capable of receiving SMS
- Workplace login.
The Process
Sort the member list
Click the up or down arrow next to a column heading to sort items in ascending or descending order.
![Open](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043096749180/original/gsKodkMzqMW33sREI7BGOl3vG7__NK5AzA.png?1584506490)
- To filter by 2FA status (All, Pending, Enabled, Forced, or Disabled), select an option from the dropdown list.
- To filter by username or email address, begin typing your query in the Filter field. The list will automatically update.
NOTE To remove a filter, click the icon in the Filter field.
![Open](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043096749182/original/mt4kmf3k_baqURxjb07nk9L-ipoCGIwlLA.png?1584506490)
Use the check boxes on the left side of the member list to select more than one user.
![Open](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043096749184/original/8K51UVwq7ZKCvhNzOYhzBPHPYPFg-_4kqw.png?1584506491)
- Hover over the user record and click the
icon, or right-click the user record.
- Select Disable or Enable.
- Click OK in the warning popup to confirm the action.
![Open](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043096749181/original/-tIEU98ebwU9rnAuROe0lpzfDEa2D5ApFA.png?1584506490)