Workplace

Workplace sync issues
If desktop agent is up to date and there is still an issue with the syncing of data: if the agent only syncs after it is reset there may be an issue with...
Wed, 23 Dec, 2020 at 4:13 PM
Autotask workplace autolock not working
NB autolock only works on Windows machines If autolock is not working check if the COM add-in is enabling for the Office apps (In Word: Options -> A...
Mon, 24 May, 2021 at 7:47 AM
File Changed - Not Appearing In Recently Changed
Description This article will cover what file types will show up on the recently changed dashboard. Requirements A Workplace Customer Username...
Tue, 8 Dec, 2020 at 2:44 PM
Workplace Server Technical Overview
About Workplace Server Workplace Server is a component of the Workplace service. It makes all your files accessible through Workplace while retaining local...
Mon, 24 May, 2021 at 7:52 AM
Workplace Server - Network Tab
Description This article will cover the Network tab within the Workplace Server Preferences. To first access it click on the workplace icon in your Windows ...
Mon, 24 May, 2021 at 7:53 AM
The sync icons aren't displaying as expected in Windows Explorer
Description The sync icons aren't displaying as expected in Windows Explorer The icons that indicate that my items have synced to Workplace are...
Wed, 17 Feb, 2021 at 7:57 AM
Adding 2 factor authentication for 1 or many users in Workplace
Description Adding 2 factor authentication for 1 or many users Requirements Workplace administrator access The Process Under Configura...
Wed, 21 Apr, 2021 at 2:48 PM
Workplace - users unable to open PDF Files in Adobe
Description When opening a file from Workplace, Adobe either fails to open, or opens but cannot open the PDF File. The Process This is an issue ...
Wed, 13 Oct, 2021 at 6:13 PM
Fixing a broken uninstall
Description Sometimes the uninstaller doesn't work properly and leaves components in Windows. This will help you to remove those components. Re...
Thu, 21 Oct, 2021 at 1:54 PM
Workplace Teams Integration - How To Add the App
Description Microsoft Teams is Microsoft's hub for teamwork that facilitates conversations, collaboration and content sharing. And now you can acce...
Mon, 1 Nov, 2021 at 5:10 PM