Workplace

Find step-by-step technical guides on how to use Workplace as a Manage Protect partner.

Workplace deployment - Best Practices for new Teams
Description This article will cover evaluating your Customers data, environment and permissions before you begin an initial upload and sync. Requirements ...
Thu, 17 Dec, 2020 at 12:01 PM
Workplace File Naming Best Practices
Description This article will cover general file naming tips and what to avoid. Requirements A Workplace Customer The Process Workplace does not have...
Fri, 18 Dec, 2020 at 10:39 AM
What file types can I view via Workplace Online and the Workplace mobile app?
Description This article will cover the types of files that you are able to open and view on both Workplace Online and Mobile. Microsoft Office          ...
Thu, 13 Jan, 2022 at 1:26 PM
Workplace Server - Using the Folder Sync Tab
Description This article will cover the Folder Sync tab within the Workplace Server Preferences. To first access it click on the icon in your Windows Taskb...
Thu, 20 May, 2021 at 7:58 AM
Workplace File Transfer Speeds Are Slow
Description This article will cover various troubleshooting steps if you are having slow transfer speeds in Workplace Requirements A Workplace Customer ...
Wed, 20 Jul, 2022 at 10:40 AM
How To Make Mac Workplace Folder A Finder Favourite
Description This article will cover how to setup your Mac to have the Workplace as a favourite in your Finder. Requirements Workplace Agent Mac Client ...
Wed, 20 Jul, 2022 at 10:38 AM
Workplace Desktop Ports and IP Addresses
Description This article will cover the ports that Workplace Desktop Agent uses as well as the server IPs. Requirements A Workplace Team The Details ...
Fri, 18 Dec, 2020 at 1:29 PM
Smart Badge and File Locking
Description This article will cover the smart badge feature on the Mac Workplace Desktop Agent. Requirements A Computer with the Workplace Agent install...
Tue, 4 Aug, 2020 at 8:07 AM
MacOS is prompting me to use accessibility features
Description This article will cover why you are being requested to add Workplace Desktop to the Accessibility features of your Mac. Requirements A Workp...
Mon, 21 Dec, 2020 at 1:42 PM
Unable to Log In To Workplace Portal
Description This article will cover what to check when you are unable to log into the Workplace Online portal https://au.workplace.datto.com/login. If you ...
Fri, 18 Dec, 2020 at 2:45 PM