MPexchange

Find step-by-step technical guides on how to use MPexchange as a Manage Protect Partner.

How To Release An Email From MPexchange Quarantine - Admin level
Description This article will cover how you can release an Email that has been caught in quarantine as an Administrator. Requirements A Partner level...
Fri, 18 Dec, 2020 at 1:24 PM
MPexchange : Clients that do not support TLS 1.2
For browsers Google Chrome :Chrome browser version 4 to Chrome browser version 29 doesn't suppport. Chrome browser version 30 to Chrome browser version...
Fri, 10 Dec, 2021 at 5:47 PM
MPexchange SPF
Description What SPF record to use for the MPexchange service. Requirements A customer with the MPexchange service Access to modify the custom...
Wed, 20 Sep, 2023 at 3:33 PM
MPexchange - Enabling User 2FA
Description This article explains the functionality of Two-factor authentication policy. Two-factor Authentication (2FA) is an additional layer of secur...
Thu, 17 Aug, 2023 at 11:50 AM
MPexchange Password Prompt
Description Windows Extended Protection (WEP) has been added to all Exchange infrastructure to further improve the security and follow the guidelines pr...
Tue, 22 Nov, 2022 at 3:53 PM
MPexchange Upgrade to Exchange 2019
FAQ: Exchange 2013 Upgrade To Exchange 2019                           Q: What is the process for upgrading Exchange 2013 and will there be downtime? ...
Fri, 24 Feb, 2023 at 3:36 PM
MPexchange Setup on Mac
Description How to setup MPexchange as an Exchange account on a Mac. Requirements A Mac Outlook for Mac User credentials for a MPexchange acc...
Wed, 1 Mar, 2023 at 9:00 AM
MPexchange - How To Send Emails As A Distribution List
Description This article describes how to send emails as a Distribution List. Requirements Access to the MPexchange portal  The Process ...
Thu, 25 May, 2023 at 8:13 PM
MPexchange - Connecting Outlook to POP/IMAP
Description If you want to connect to your Exchange/OWA-only mailbox using POP/SMTP or IMAP/SMTP protocols, you can configure your mail client manually....
Tue, 8 Aug, 2023 at 9:30 AM
MPexchange - 2FA guide for End Users
Description End user guide for using MPexchange 2FA Requirements A valid mailbox on the MPexchange service. The Process 2FA must first b...
Thu, 17 Aug, 2023 at 11:57 AM