MPexchange

Find step-by-step technical guides on how to use MPexchange as a Manage Protect Partner.

Thunderbird Mail Client Setup Instructions for MPexchange
Description This article covers process of setting up an Exchange account in Mozilla Thunderbird mail client, which is not supported in Intermedia environ...
Fri, 18 Dec, 2020 at 3:00 PM
How To Release An Email From MPexchange Quarantine - Admin level
Description This article will cover how you can release an Email that has been caught in quarantine as an Administrator. Requirements A Partner level...
Fri, 18 Dec, 2020 at 1:24 PM
MPexchange : Clients that do not support TLS 1.2
For browsers Google Chrome :Chrome browser version 4 to Chrome browser version 29 doesn't suppport. Chrome browser version 30 to Chrome browser version...
Fri, 10 Dec, 2021 at 5:47 PM
MPexchange SPF
Description What SPF record to use for the MPexchange service Requirements A customer with the MPexchange service Access to modify the custome...
Mon, 16 May, 2022 at 9:06 AM
MPexchange - Enabling and using User 2FA
Description This article explains the functionality of Two-factor authentication policy. Two-factor Authentication (2FA) is an additional layer of secur...
Thu, 2 Jun, 2022 at 11:43 AM
MPexchange Password Prompt
Description Windows Extended Protection (WEP) has been added to all Exchange infrastructure to further improve the security and follow the guidelines pr...
Tue, 22 Nov, 2022 at 3:53 PM
MPexchange Upgrade to Exchange 2019
FAQ: Exchange 2013 Upgrade To Exchange 2019                           Q: What is the process for upgrading Exchange 2013 and will there be downtime? ...
Fri, 24 Feb, 2023 at 3:36 PM
MPexchange Setup on Mac
Description How to setup MPexchange as an Exchange account on a Mac. Requirements A Mac Outlook for Mac User credentials for a MPexchange acc...
Wed, 1 Mar, 2023 at 9:00 AM
MPexchange - How To Send Emails As A Distribution List
Description This article describes how to send emails as a Distribution List. Requirements Access to the MPexchange portal  The Process ...
Thu, 25 May, 2023 at 8:13 PM