This article will cover how you can release an Email that has been caught in quarantine as an Administrator.
- A Partner level log in to the Business365 Portal
- The details of the Email you want to release
- Log into your Partner Portal
- Expand the Customer Accounts Menu on the left
- Select Active Accounts
- Click Login next to the Customer
- Click on the Services Menu then Email Protection
- Select Settings from the left-hand side menu
- Click on Admin quarantine
- Search for the Email that you want to release then click the Release Selected button, you can select multiple emails at once.
- If you would like to View the message, select Viewing as Grid.