MPexchange - 2FA guide for End Users

Created by Chris Black, Modified on Thu, 17 Aug, 2023 at 11:57 AM by Chris Black

Description


End user guide for using MPexchange 2FA


Requirements


A valid mailbox on the MPexchange service.


The Process


2FA must first be enabled as per the article : MPexchange - Enabling User 2FA


The user should, on first use after their account has been enabled for 2FA, browse to


webmail.manageprotect.com


And enter their mailbox credentials.


If 2FA is enabled, the following dialog box will appear.


Double Safe is a IOS/Andriod based authenticator app specifically for MPexchange. At this time, other authenticators are not supported.


Complete the dialog box and click Next, and follow the wizard to complete the user setup.


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