End user guide for using MPexchange 2FA


A valid mailbox on the MPexchange service.

The Process

2FA must first be enabled as per the article : MPexchange - Enabling User 2FA

The user should, on first use after their account has been enabled for 2FA, browse to

And enter their mailbox credentials.

If 2FA is enabled, the following dialog box will appear.

Double Safe is a IOS/Andriod based authenticator app specifically for MPexchange. At this time, other authenticators are not supported.

Complete the dialog box and click Next, and follow the wizard to complete the user setup.