NB autolock only works on Windows machines

If autolock is not working check if the COM add-in is enabling for the Office apps (In Word: Options -> Add-ins)

It should show under Active Application Add-ins, if not it isn't initialising properly

Perform a full re-install of the AWP software and not retaining user configuration settings:

Go to the Control Panel > Programs and Features.

Select Datto Workplace.

Click Uninstall. The Would you like to retain the user configuration settings? prompt appears:

Click NO

Select Yes to keep the Workplace folder intact with all the synced data.

Perform a reset between installs and manually tick Sync4Office in COM Add-ins