Workplace | Files Not Opening When Using Mobile Data | Support | Manage Protect : Manage Protect Pty Ltd

Workplace Mobile - Files not opening on mobile data Print

Created by: Chris Black

Modified on: Wed, 10 Nov, 2021 at 9:15 AM

Workplace mobile does not open attached files when on mobile data.

Workplace Mobile

Workplace has a setting to restrict downloading of files to when the user is on WiFi data only, and not download files when on mobile data.

To fix this, click into Settings, and change the Auto Sync option to 'Always'

Chris is the author of this solution article.

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