MPmail Continuity Service not resending

Created by Damon R Bree, Modified on Fri, 1 Aug, 2025 at 11:09 AM by Damon R Bree

Description


If someone needs to use the continuity service, it will store mail that can't be delivered and reattempt to send it


Requirements


The firewall on which the mailserver is running needs to accept connections from this IP range:
Please include the IP Range: 83.246.65.0/24 for the connection to establish.
Once there is a connection, the Continuity Service will automatically retry delivering the stored emails.


The Process


Not much of a process.


- Receiving mailserver stops accepting mail.

- Continuity Service spins up and starts accepting email

- Mail is stored for 3 months until a connection can be re-established

- If something's blocking the continuity service from connecting to the mailserver, it won't be able to resend.

- It'll try from it's 83.x.x.x IP range, and this could potentially look like a DDOS attempt to some firewalls, so an explicit rule to allow from this address is best.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article