Description

This article is to aid in provisioning Microsoft NCE licenses from Converge.

Requirements

Admin access to Converge

The Process

Microsoft NCE replaces the previous CSP license system. CSP licenses are no longer visible in the drop down list, however you are still able to add to or remove from existing CSP licenses under the tenant.

Any new products provisioned will be NCE. You will note the description specifies this. 

NCE product provisioned through converge are all monthly, so for any non-monthly options please follow this -> link for process.

Decreasing NCE Licenses

When a NCE license is provisioned, it can be cancelled without charge within the first 7 days.

* Note - this process is currently not available in Converge, you will have to email support to request this

After 7 days, a license will be then renewed in advance on a monthly basis, with the start date being the day it was first provisioned. To cancel a license or decrease numbers, these are scheduled to happen on the monthly renewal date, they cannot be adjusted prior to this.

* Note - this process is currently not available in Converge, you will have to email support to request this.