Converge

How To Create New Admin Accounts
Description This article will cover how you can create more admin accounts for your staff to use Converge. This will allow you to track who made changes to...
Mon, 24 Aug, 2020 at 2:40 PM
How To Setup Two Factor Authentication
Description This article will cover how to setup two factor authentication for your User in Converge. Requirements A log into Converge The Process L...
Mon, 24 Aug, 2020 at 2:41 PM
How To Change Payment Details
Description This article will cover how you can change your credit card payment details within Converge. Requirements An Admin level account on Converge...
Mon, 24 Aug, 2020 at 2:41 PM
How To Create A ConnectWise API Key
Description This article will cover how you can create a ConnectWise API key for ConnectWise Integration with Converge. Requirements ConnectWise login ...
Mon, 24 Aug, 2020 at 2:43 PM
How To Setup ConnectWise
Description This article will cover how you can setup ConnectWise in the Converge portal. Please make sure you have created an API key on ConnectWise befor...
Mon, 24 Aug, 2020 at 2:44 PM
How To Manually Sync Converge to ConnectWise
Description This article will cover how you can manually sync the data between Manage Protect and ConnectWise. Please note that currently there is an autom...
Mon, 17 May, 2021 at 10:31 AM
Converge - Training Video
Tue, 7 Apr, 2020 at 8:33 AM
Adding a Distribution list in MPexchange
Pull up the customer account in converge.mp and click the  Click the + button under "Add Mailbox / Distribution List" Change the selector that ...
Wed, 15 Jul, 2020 at 8:06 AM
Domains / mpmail domain added to admin/customer but still not populating in services
If you’ve added the MPmail domain to admin/customer/ but domain info still isn’t populating, you will need to create a domain: https://converge.mp/admin...
Tue, 8 Dec, 2020 at 12:25 PM
Converge - Microsoft 365 Consent
Description Consent in Converge to Microsoft 365 - what permissions does ti give and how secure is it? Requirements To be able to consent Converge ...
Mon, 21 Jun, 2021 at 3:47 PM