This article will cover how you can remotely access your files on a computer with the Workplace Desktop Agent installed.


  • A Workplace customer
  • Username/Password
  • An Internet Connection and Internet Browser
  • Workplace Desktop Agent installed and online on the computer you want to access
  • Policy setup by Admin to allow Remote Access

The Process

To access files remotely:

  1. Log in to Workplace Online
  2. Go to Devices
  3. Click the computer you wish to access
  4. Click the Remote Access tab