Description

Currently, Windows Outlook (New), only supports Microsoft 365 work and school accounts (Exchange Online), Outlook.com / Hotmail, Gmail and Other accounts connecting via IMAP.  

Support for On-Premises Exchange or other hosted Exchange services has not been added yet. 

The current fix, is to install and run Outlook (Classic).

Requirements

• Access to user's machine 
• Mailbox credentials

The Process

In order to add Hosted Exchange to Outlook for Windows 11, you will have to install a standalone version of classic Outlook for Windows, here is a link to download OfficeSetup which includes Outlook (Classic).

https://manage.workplace.datto.com/filelink/31969-4be819d4-138dc76eb9-2

If you have any questions, please email support@manageprotect.com