Accessing NinjaOne RMM through Manage Protect

We've expanded our partnership with NinjaOne, building on our long-standing relationship as Australia's leading Dropsuite distributor. You can now access NinjaOne through Manage Protect, giving you a comprehensive suite of solutions including RMM, patch and endpoint management, mobile device management, ticketing, and documentation, alongside the SaaS backup and archiving solutions you already know and trust.

What This Means for You

We want to make it easier for you to operate and grow without adding complexity:

• More in one place – Access a broader set of tools through us, so you don't need to juggle another vendor relationship.
• Better alignment across your stack – Combine NinjaOne's broader capabilities with the SaaS backup solutions you already use.
• Simplified procurement and support – Work through a partner you already know, with local expertise and dedicated account management.
• Early access to what's next – Stay closer to ongoing developments as we work more closely with NinjaOne.

How We Work Together

We'll introduce you to NinjaOne and support you throughout your evaluation, helping you understand whether it's the right fit for your business and staying involved through demos and decision-making.

Once you decide to move forward, you'll have a direct relationship with NinjaOne. They own the ongoing product relationship, including onboarding, technical support, and day-to-day account management. We remain your trusted advisor and are always happy to help you think through where NinjaOne fits in your stack, but ongoing support of the product itself sits with NinjaOne.

The good news is that NinjaOne's support is excellent: free, 24x7 support with an industry-leading 30-minute response time.

Why We Like NinjaOne

NinjaOne is a fast-growing Unified Endpoint Management and RMM platform focused on automation, operational simplicity, and technician efficiency. It supports more than 35,000 customers globally and holds a #1 G2 ranking across RMM, Endpoint, MDM, and patch management categories.

Easy to Deploy, Easy to Use

• Most partners are up and running in under 30 days
• Your technicians can be proficient in under 10 days
• It's cloud native, so there's no on-premises infrastructure to worry about
• A single lightweight agent
• One unified cloud console for management and reporting

If you're looking to reduce complexity and technician overhead, this is where NinjaOne earns its keep.

Unified Endpoint Management

With NinjaOne, you can:

• Monitor and manage Windows, macOS, and Linux endpoints, servers, and virtual machines from a single platform
• Automate patching and remediation
• Standardise your operations across distributed client environments
• Improve endpoint visibility and compliance

Automation That Saves Time

NinjaOne leans heavily into automation, helping you:

• Cut down manual workloads
• Keep patching consistent
• Resolve issues faster
• Scale your operations without adding headcount

Security and Compliance Built In

• MFA enforcement
• SAML authentication
• Role-based access controls
• IP and geo-based login restrictions
• FedRAMP Moderate and GovRAMP Moderate authorisation

If you work with security-conscious clients or regulated industries, this matters.

What's in the Box

The core RMM / Unified Endpoint Management platform includes:

• Endpoint monitoring and management
• Patch management and vulnerability reduction, with automated OS patching for Windows, macOS, and Linux, granular approval workflows, compliance reporting, and alerts
• NinjaOne Remote, for secure, single-click remote access with real-time visibility and control
• Automation and remote management
• Mobile device management (MDM) for iOS and Android, including enrolment, policy enforcement, app deployment, and remote lock/wipe
• Ticketing, with centralised ticket management, automated ticket creation from alerts, SLA tracking, and priority-based workflows
• Automated, centralised documentation
• Reporting and visibility across a multi-tenant cloud console
• Cloud-to-cloud backup for Office 365 and Google Workspace (NinjaOne SaaS Backup and Archiving)

And it plays nicely with what you're already running. NinjaOne integrates with tools like Microsoft Entra ID, Okta, SentinelOne, CrowdStrike, Splunk, ServiceNow, Zendesk, Slack, PagerDuty, and Vanta, so it can sit alongside your existing stack rather than replacing it.

FAQs

1. What devices does NinjaOne support? Windows, macOS, and Linux endpoints, plus servers and virtual machines, along with mobile device management for iOS and Android. You can manage desktops, servers, and mobile devices from one place.
2. How does it help me scale? Centralised policies, automation, and unified workflows mean your technicians can manage more endpoints without extra overhead, and integrated RMM, patching, ticketing, and documentation cut down on tool sprawl.
3. Does it include automation and remediation? Yes, including scripting, policy-based actions, and automated remediation, so issues can be resolved proactively rather than manually.
4. Is it a good fit for Australian and New Zealand MSPs? Definitely. NinjaOne is widely used across Australia and New Zealand and supports modern compliance, security best practice, and cloud-first service delivery. Through us, you get access via a trusted, local distributor.
5. How quickly can I get up and running? NinjaOne is cloud native with no on-premises infrastructure. Deployment typically means installing a lightweight agent, so you can be operational in minutes rather than weeks.
6. Who do I go to if something goes wrong once I'm a NinjaOne customer? NinjaOne's own support team, who offer free, 24x7 support with an industry-leading 30-minute response time. We're still here as your trusted advisor for broader stack questions, but day-to-day product support sits with NinjaOne.

Interested?

If you'd like to explore whether NinjaOne is right for you, reach out to your account manager. We'll walk you through it, help you evaluate whether it fits, and get you connected with NinjaOne directly.