Description

Entra ID backup involves three main steps. The diagram below outlines the full process and locations for each step.

Requirements

What the Partner/Customer will need to be able to complete the steps, for example

• Global Admin Access to M365 Portal
• Client must already be integrated with Micrsosoft 365 - If not, please refer to following KB:
   Provisioning Dropsuite - Microsoft 365

The Process

Entra Authorization

1. Login to the Entra Portal
2. On the Dashboard, you’ll see a list of M365 tenants you’ve added. Select the tenant you want to back up and click Activate Backup.
3. On the New Tenants page, click Sign in with Microsoft to authorize.
4. You’ll be redirected to the Microsoft login page. Use the admin email address to sign in.
5. Enable Immediate Backup if you want the system to start backup right after authorization.
6. Set the Backup Frequency (currently only available every 24 hours).
7. Click Continue to complete authorization.
8. Once complete, the system will display Backup Now, Download, and Show Detail options for that tenant
   
   
   

Initiate Entra ID backup

1. Login to the Entra Portal
2. On the Dashboard page, hover over the tenant and click Backup Now.
3. Once initiated, a success banner will appear.
4. Visit the System Status page to monitor backup progress.

Download and Export Data

• The Download button generates a download job containing a ZIP file with the selected data in JSON format. You can download specific objects, all objects of a certain type (e.g., User or Group), or all currently backed-up objects.
• The JSON format allows you to review data in a text editor, JSON tool, or programmatically (e.g., via PowerShell or Graph API). In the event of a failed restore, JSON data can be used to perform a manual restore outside of Dropsuite Entra Backup.
• Download Options:
  •  Tenant Level: On the Dashboard, click the Download button.
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  •  Object Type Level: Click the tenant on the Dashboard, select the object type, and then click Download.
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  •  Object Detail Level: Click the tenant, select the object type and specific object, and click Download in the sidebar.
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• Restore Data
  • Unlike downloads, restores are available only at the Object Detail Level.
  • Once you click the Restore button, the system will display a confirmation message.  Click the Restore button to proceed
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If you have any questions, please email support@manageprotect.com