Dropsuite - Reset a Password

Created by Charlotte Nicolaides, Modified on Mon, 13 May, 2024 at 11:07 AM by Charlotte Nicolaides

Description


How to reset a password from the Dropsuite portal.


Requirements


Access to the Dropsuite Portal


The Process


Step 1: Login to the Dropsuite Portal


If you are logging in via the user portal (i.e. - Access to your client's portal):


Step 2: In the Top Right hand corner select the blue circle where it has your login name

Step 3: Select "Change Password" 





If this is Partner Account: (Organisation)


Step 4: Select - "Forgot Password" https://dropsuite-au.com/forgot_password and a new email will be sent to your email address. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article