This guide walks you through switching from Guardz in-house email protection to Avanan Email Protection.

Important things to note: 

  • The service we know as Avanan is managed by a broader organisation called Check Point, and this is how Guardz refers to the service. So in your portal and the screen grabs below, you will see "Check Point" rather than Avanan.
  • Once switched, you cannot go back to the Guardz email protection
  • The migration needs to be performed for each customer individually
  • Activation supports only Google Chrome and Microsoft Edge.
     If activation fails or redirects to the Avanan login page, confirm using one of these browsers. Other browsers (like Firefox, Safari, or Brave) may block session cookies and cause the activation to fail.
  • Partners using MPmail may experience issues when activating Check Point email protection within Guardz. Please contact Support before activating. 
  • For Google Workspace environments, ensure that you have one additional free user licence available during activation to create a Service User, prior to initiating the activation process. This license cannot be shared with existing users and incurs the standard per-user cost. It should remain active as long as the service is in use.


Step 1: Open Email Protection Settings

  • Log in to Guardz platform
  • Navigate to ‘Security Controls’ and open the ‘Email Protection’ section
  • Locate the new option for Check Point Email Protection


Step 2: Activate the Service

  • Click on the ‘Request BETA Access’ button

  • After the button is clicked, it is grayed out, and hovering over it displays a notification indicating the progress
  • The button is re-enabled after a couple of hours, and the admin receives a notification confirming that the process can continue
  • Click on the 'Switch to Check Point' button

  • A confirmation screen will explain that switching is permanent
  • Click ‘Enable Check Point’ to proceed

  • This process may take up to a couple of minutes (the screen must remain open)
  • If the login screen doesn’t appear during CheckPoint Email Protection activation, the browser is likely blocking pop-ups. Allow pop-ups for the Guardz platform or try another browser to complete the activation successfully
  • Please note that the activation process may fail the first time due to technical reasons. Try clicking 'Retry' and starting the process again


Step 3: Authorise Your Email Provider

  • You will be redirected to a secure OAuth login page
  • Grant the required permissions to integrate with your email system


Step 4: Automatic Tenant Creation

Once authorised, Guardz will:

  • Create a new tenant in Check Point aligned with your Guardz account structure
  • Assign the correct license: ‘Advanced Protect’ plan (Email Only)
  • Users: corresponds to the existing setup in Guardz, ensuring all users are migrated accordingly.
  • All active Guardz users and shared mailboxes are automatically synced into the new tenant
  • New users will be added, and deactivated/suspended users will be removed automatically


Step 5: Wait for Activation

  • The Email Protection status will display as:
     Pending → Learning → Active
  • During 'Learning Mode', the system calibrates its Anti-Phishing engine by analyzing up to 13 months of email metadata to understand communication patterns and detect upstream MTAs. Additional information can be found here
  • Once the status shows 'Active' (this process may take up to 48 hours), your organisation is fully protected by Avanan
  • Please note: Guardz email protection remains fully functional until the Avanan service becomes active


Step 6: Review your Onboarded Customers

  • Select the ‘All Customers’ View
  • Navigate to ‘Security Controls’ tab and open the ‘Email Protection’ section
  • Review the status and type of each activated service for every customer



Step 7: Remove the Email Protection App

Once Avanan Email Protection is fully set up, the Guardz Email Protection app must be removed.

  • For Google:
    • Go to your Google Admin space > Apps > Google Workspace Marketplace apps > Apps list
    • Remove the ‘Guardz Email Security’ application
  • For Microsoft:
    • Go to your Microsoft Azure account: Azure portal > Enterprise applications > All Applications
    • Remove the ‘Guardz Email Security’ application