May Product Updates : Manage Protect Pty Ltd

Description

Product Updates for May.

Please note that some of these features are being enabled gradually.

Avanan now allows customers to investigate PDF files flagged as malicious—either from email attachments or files shared via supported collaboration apps—can now preview both:
- A screenshot of the file's content, offering a quick visual snapshot of what the user would have seen.
- A detailed reasoning report, outlining the exact indicators that led to the malware detection, as determined by Avanan's Anti-Malware and Threat Emulation engines.
This enhancement helps analysts validate detections faster, understand user impact at a glance, and triage efficiently—without unnecessary downloads or redundant sandboxing.
To access the full preview and report:
- Navigate to the entity page of the detected file or attachment > In the Anti-Malware results section, click “View Report.” > You'll see the detailed forensic analysis and a visual preview of the PDF content.

Gmail customers can now manage graymail more effectively with new workflow options
New Workflow Options for Gmail Customers:
With this release, administrators protecting Gmail environments can now choose between the following graymail handling options:
- Do nothing – Deliver the message to the user’s inbox with no changes.
- Treat as Spam – Apply the same policy workflow defined for Spam messages in the organization’s configuration. This provides consistent enforcement without duplicating policy logic.
- Add subject prefix – Insert a customizable prefix (e.g., “[Promotional]”) into the subject line, helping users easily identify and optionally filter graymail.

Avanan now supports the creation of granular custom roles, giving administrators precise control over what each user can see or manage in the portal.
Administrators can assign users to highly specific roles that reflect their business function. For example, roles with full read-write access to policy and exception configurations but restricted from modifying DLP data types and categories. Roles can be set as view-only, hide specific sections, or allow full control—ensuring the principle of least privilege is consistently enforced.
To configure Custom Roles, go to System Settings > Roles. From there, you can create a new role or select an existing one to clone and customize it.

Each detection now includes a clear explanation of why it was flagged as unsafe.
Users will now see the specific reason a detection was triggered, providing better clarity and reducing confusion.
This update helps clarify the root cause behind each MFA detection and makes it significantly easier to identify and resolve configuration issues.
Detection reasons for different environments:
Google Workspace
- User is not enrolled in 2-Step Verification.
Microsoft 365 Three possible reasons:
- Security Defaults are not enabled for the entire organization.
- Per-User MFA is not enabled for the specific user.
- Conditional Access: The user is either explicitly excluded or not included in any policy.

For any questions, please email support@manageprotect.com