Description


Product Updates for March.


Please note that some of these features are being enabled gradually. 


Updates:


Avanan:

MSP Portal - Mandatory Input when Creating New MSPs

  • Parent MSPs / distributers creating child MSPs now need to fill out a couple of additional fields
  • As the Avanan MSP Portal is serving more and more MSPs every day, we want to be able to better segment the MSPs to enhance our service to them.
  • When a parent MSP creates a new child MSP, the following mandatory fields have been added to the MSP creation form:
    • Website
    • Country
    • State (if the country is United States)
    • Zip
  • In addition, a new API endpoint was released (/msp/msp-partners-extended) with the above new fields as mandatory.
  • Important note – to allow a smooth transition to the new API endpoint, Avanan will continue to support the legacy API endpoint (/msp/msp-partners) for 3 more months. On June 18th, 2025 this API call will be deprecated. MSPs using our APIs are requested to start using the updated API endpoint as soon as possible.

 

DKIM Management – Early Availability

  • This feature is in Beta so it has not been released yet. 
  • DKIM is a critical component of DMARC for authenticating email senders and ensuring messages remain untampered with in transit. However, managing DKIM keys across multiple services can be complex, leading to outdated or improperly configured keys that weaken email security.
  • Avanan simplifies DKIM management by providing centralized control over DKIM keys, eliminating the need for manual DNS updates and reducing the risk of misconfigurations - all from your existing email security portal.
  • This enhancement simplifies DKIM key management, improving email security for your organization, your customers, and your partners.

Dropsuite:

Improved Entra Backup

  • Dropsuite Entra backup now supports backing up the App Registrations object to provide you with greater backup coverage


Bug Fixes

  • Email Notifications: Resolved issues causing incorrect email notifications related to downloads and incorrect frequency settings on Archiver plans. Notifications are now sent according to your configured preferences.
  • Microsoft 365 Backup Exclusion: Fixed issues preventing account removal from exclusion lists and improved performance for large tenant exclusions.
  • Shared Drive Backup: Resolved an issue with a stalled Shared Drive file backup so the backup can proceed and complete.
  • Google Workspace Backup: Corrected a connection error issue in the Google Workspace task backup.
  • Login: Fixed a login failure caused by the format of an email address.
  • Account: Addressed a user permission error when exporting NFR accounts to CSV files, and the report now displays data correctly.


MPaware:

Training Configuration Updates

  • Updates to the Training Configuration tab have been made
  • Key Features:
    • Individual course-level publishing and unpublishing.
    • Bulk publishing actions for easier management of multiple clients.
    • Filters to organize courses by package and publication status.
    • Dedicated tabs for annual courses and the training content library.
  • Benefits:
    • Relevance and Growth: Deploy additional, relevant training courses like AI, Microsoft, or Google to address evolving client needs.
    • Tailored Training: Configure courses within a training package to align with each client’s specific needs and business goals.
    • Enhanced Flexibility: Adjust launch dates, delay releases, or unpublish courses to provide adaptability for unique client requirements.
    • Improved Engagement: Configurable notifications ensure clients stay informed and on track to complete their assigned training.
    • Streamlined Management: Easily manage training at both global and client levels. Simplify administration across multiple clients.


Automated Training Report Feature

  • Automated Report feature is now available so that you can monitor employee training progress
  • Key Features: 
    • Easy Scheduling: Set up the Training Report within the existing Automated Reports settings under Partner Profile > Configure, Manage Clients > Notifications (or My Company) > Notifications.
    • Detailed Insights: Receive the complete Full Training Report, including training course completion rates and average scores for each published course.
    • User-Friendly Format: Reports are delivered via email with a simple, downloadable format.
    • Quick Insights Chart: Instantly review completion percentages and average scores for each course.
    • Customizable Settings: Adjust default settings to apply across all your clients or tailor settings on a per-client basis.


Download Client Reports from "My Company" Dashboard

  • There is now a new way to download the Client Report directly from the "My Company" Dashboard tab, ensuring uninterrupted access for Managers and Manager Admins even if User Management is disabled for the client. Previously, these roles could only access this report on the "My Company" User Management tab.
  • The Client Report provides a comprehensive overview of user statistics within your client's account.
  • Delivered in CSV format, the report includes detailed information on Employee Secure Score (ESS), Phishing simulation results, Training completion status, Dark Web monitoring, and more, allowing for insightful analysis and informed decision-making


CSV Reporting for Enhanced Phishing Campaign Analysis

  • The Phishing Reporting now includes CSV export functionality. The available for both single and multi-campaign reports, including existing and recurring campaigns.
  • Key Features:
    • Simplify data management and unlock deeper analysis.
    • Import and manipulate data within your preferred tools.
    • Create custom reports tailored to your needs.
    • Seamlessly upload data into external reporting platforms.
    • Open reports in Excel, filter, sort, and get the insights you need—faster and easier than ever.
  • What's included and how does it work?
    • Single Campaign CSV Reports:
      • Easy-to-access CSV download with essential metrics, including Employee Name, Email Address, Scenario Name, Phishing Result, Overall Phishing Fail Rate (PFR), and Employee Security Score (ESS).
      • Click the new CSV icon labeled "CSV Report" next to your existing PDF download option to instantly download detailed campaign results.
    • Multi-Campaign CSV Reports:
      • Aggregate and analyze comprehensive data across multiple campaigns, including Emails Sent, Emails Opened, Links Clicked, Data Submitted, Phish Caught, PFR, and ESS.
      • Access aggregated results effortlessly by clicking the updated, 'Multi Report’ Icon, which will simultaneously download both CSV and PDF reports.


Unifying Under Breach Secure Now

  • On January 1, 2025, Breach Secure Now began a two-phase transition to unify PII Protect & PHI Protect under the trusted Breach Secure Now (BSN) brand.
    • Phase 1 (Jan 1, 2025): Transition to "PII/PHI Protect powered by Breach Secure Now." Updated platform logo, no changes to the Teams app.
  • On April 1, 2025, we will begin the second phase of this transition:
  • Phase 2 (Apr 1, 2025): Full transition to "Breach Secure Now." Updated branding across all platforms, including Teams.
    • This update will include URLs, sending email domains, and copyright notices displayed in emails and at the bottom of the portal.
    • Clients and users can continue to access the portal through the existing URL. Starting April 1, 2025, the old URL will automatically redirect to the new one, ensuring that users are not left without access. Partners are encouraged to update internal processes for accessing the portal through the new URLs:
    • PII Protect: https://portal.breachsecurenow.com/#login
    • PHI Protect: https://portal.hipaasecurenow.com/#login


Guardz:


Email Security Accuracy Improvements

  • Incoming emails are now processed using a new LLM-based module, enabling a much more sophisticated analysis than before.
  • This change brings a noticeable improvement in detection accuracy and lays the foundation for future enhancements


SentinelOne Exclusions Management is Now Available in Guardz 

  • You can now manage SentinelOne exclusions directly within the Guardz platform.
  • Both Bring-Your-Own (BYO) and SentinelOne Managed users can now update their exclusions list without needing to access the SentinelOne console.
  • How to access it:
    • Go to Security Controls > Endpoint Security to view and manage exclusions.
  • This update simplifies exclusions management and reduces context switching.


Improved User Lifecycle Handling for Cloud Directory Sync

  • Improvement to how Guardz handles user status changes coming from cloud directories like Google Workspace and Microsoft
  • When a user is suspended in your cloud directory, they’ll now be automatically suspended in Guardz as well—without losing issue history. When reactivated, they’ll return to Active status in Guardz, along with their issues.
  • What's new:
    • Suspended users in Google/MS directories are now marked as Suspended in Guardz (instead of Inactive).
    • Their issues are now archived, not deleted. You can still view them by filtering for archived issues.
    • When the user is reactivated in the directory, they automatically become Active again in Guardz, and their issues are restored.
    • Suspended users no longer count toward your subscription seat count.
  • Note: If you explicitly mark a user as Inactive in Guardz, they will not be synced with cloud directory changes (including reactivation).



For any questions, please email support@manageprotect.com