By default, data retention in Dropsuite is unlimited.
You can create your own specific retention policies per customer from the portal. To do so, drill down into a customer by clicking Organizations then 'Access Email Portal' button on the customer you want to create the policy for. Then you just need to select the Retention Policy section from the menu on the left.
Depending on the subscription type, there are differences in what the policies apply to.
- For backup-only Subscriptions: Only mail can have an assigned retention policy. Retention periods can be set for 14 months, 4 years, 7 years, or never deleted. If no specific period is set, it defaults to unlimited.
- For Archiver subscriptions: Both mail and SharePoint can have assigned retention policies. Customizable retention periods for email range from 30 days to 11 years, with an option for unlimited retention.