Description


For granting external users specific access. Here are the access levels


Requirements


Access to the MPbackup Portal


The Process


Access Levels

The following is a table of all available access levels, and what is included in each one.


Access LevelWhat is included
Full Admin
  • Full admins have access to all capabilities.
  • In terms of backed up emails they have access to view, download, restore, migrate and search any of the emails for all users.
  • Access to setting user permissions, compliance policies, viewing logs & setting legal holds.
  • Capable of setting up the review processes.
Group Supervisor
  • Group admins have all accesses for departments that they are set as the admin of.
  • In terms of backed up emails they have access to view, download, restore, migrate and search any of the emails for all users that are a part of the departments they are an admin of.
  • Access to setting user permissions, compliance policies, viewing logs & setting legal holds.
  • Capable of setting up the review processes.
IT Admin
  • IT Admins are capable of adding users, edit users, delete users, deactivate users and set their permissions.
  • In terms of backed up emails, they can restore, download or migrate anyone in the company's email.
  • Although they can not view the users email in entirety, they can view the metadata such as the email's header, subject, from & to fields.
  • They also have access to setting up compliance policies.
User
  • End Users can only view, download, restore, migrate and search their own emails.
User View and Restore
  • The read only permission allows a user to view, restore and search their own emails.
Compliance and Review Officer
  • This access is only available for the Dropsuite Archiving + Backup Product subscription.
  • With this access a user can access the eDiscovery search, alerts, view audit logs, retention policy, legal hold and the review process tab.
Reviewer
  • This access is only available for the Dropsuite Archiving + Backup Product subscription.
  • With this access a user only has access the review process tab.
  • Although they can not set up the review process, they can review all review processes that have been set up by an account owner, super admin or compliance officer. 
Limited Reviewer
  • This access is only available for the Dropsuite Archiving + Backup Product subscription.
  • This access level will allow a user to only be able to review the saved searches that are under the review process that have been specifically saved for them to view.
Data Protection Officer
  • This access is only available for the Dropsuite Archiving + Backup Product subscription.
  • This access level grants access to the entire compliance tab.
  • They are able to delete emails using eDiscovery.