This article should only be used if the standard journaling does not work, and emails are being rejected by the journaling service. If you are unsure, please contact Manage Protect Support for advice.
Requirements
A MPmail account with archiving enabled.
Admin access to the Microsoft 365 portal.
The Process
You should have activated the Archiving service in the Control Panel for all your domains.
Notice:
This configuration is only required in very unlikely individual cases. Please note that without a general connector for outbound email traffic, archiving of external emails is not possible.
Enter the smarthost relay-cluster-eu01.hornetsecurity.comfor outbound email traffic in the field and click on the plus sign.
Click on Next.
Keep the predefined security restrictions.
Click on Next.
Enter an email address according to the following pattern in the field and replace the placeholder with your customer domain: <kundendomain.tld>[email protected]. Click on the plus sign.
The button Validate is enabled.
Click on Validate.
Microsoft sends a test email to the email address to validate the connector. The email is used to check if emails from Office 365 can be sent to the partner organization.
Notice:
The connector setup can only be completed if the validation has been successful.
Click on Next.
An overview of the connector settings is displayed.