Here are some brief instructions on how to create a new Support ticket using the Support Portal.


The Process

  1. Open the Manage Protect Support Web Portal
  2. Create an account
  3. Log into the Portal
  4. Select +New from the top right menu.
  5. Select New Ticket from the drop down menu. Fill in the form, completing all the mandatory fields and submit using the Create button.

    A ticket will now be submitted to Manage Protect's Support Team and will be addressed according to the standard SLAs.