MPAV issues with opening Chrome

Created by Chris Black, Modified on Tue, 28 Sep, 2021 at 9:05 AM by Chris Black

Description

The Development team have published an updated agent that contains changes to resolve an issue where Chrome is not starting under certain circumstances.

The Process

This build isn't currently available via 'auto update', however the details below contain information on where to download and how to install this release.

The .EXE Installer can be downloaded from https://download.webroot.com/9.0.31.79/wsasme.exe

-or-

The .MSI Installer can be downloaded from https://download.webroot.com/9.0.31.79/wsasme.msi

After downloading the installer you have 3 Options:

1. New install

2. Uninstall and reinstall for an existing system

3. Install over a current install. If this method is used.
a. Run the EXE with Admin privileges.
b. Reboot the system for the change to take effect.