What the roles do in the Backup365 portal.
Can perform most administrative tasks, including viewing user data.
Can perform basic service management tasks, but not view user data.
Can only search, restore and view own backup data.
Account Management and Provisioning
List organisations (that they have access to), including details.
Read organisation details
Request provisioning of new services.
List service provisioning requests.
Read provisioning request details
List mailboxes / sites for customers.
View details for mailboxes / sites.
Enabled / disable mailboxes / sites.
Authorisation and Access Management
See who has access to organisations
Remove people from organisations
Invite people to have access to organisations.
View details of outstanding invites.
List outstanding invites.
Cancel outstanding invites.
Browse backup metadata, such as file and folder names. But not view file or email contents.
Search backup content, including view “preview” texts.
Request a restoration.
View restoration requests.
Reporting & Audit
List event report configurations
Configure new event reports
View details of existing event report configurations
Configure existing event reports
Delete existing event reports
View stats and restore points for mailboxes and sites.
List scheduled report configurations
Configure new scheduled reports
View details of existing scheduled report configurations
Configure existing scheduled reports
Delete existing scheduled reports
View audit log
Read subscription data