How do I install Workplace on a Mac with an Apple Silicon Chip?

Created by Charlotte Nicolaides, Modified on Wed, 12 Mar, 2025 at 12:25 PM by Charlotte Nicolaides

Description

How do I install Workplace on a Mac with an Apple Silicon (M Series) Chip?

Requirements

macOS 11.3.1 or later
Workplace v10.2.6 or later

The Process

Download the latest Workplace installer and double click the app to install.

NOTE Install Rosetta if you are prompted to do so.

Accept all OS prompts.
Follow the screen instructions to complete the Workplace setup process.
When you are prompted to install a helper tool, authenticate with your OS credentials to continue.
When prompted, open System Preferences.
Click Unlock.
Click Enable System Extensions.
When prompted, click Shut Down

Restart into recovery mode (hold down power button during machine startup).

NOTE We recommend referencing this Apple help article when changing the security level.

Once in recovery mode, select Startup Security Utility from the Utilities menu.
Select Reduced Security.

NOTE This is necessary in order for the system extension that mounts the Workplace virtual volume.

Check the Allow User Management... sub-option.
Click OK.
When prompted, enter your OS admin credentials.
Restart your computer.
Once your machine has booted, Workplace should automatically launch and prompt you to open your System Preferences to allow further system software installations to complete. Open System Preferences when prompted.

Click Unlock.
Click Allow.
Authenticate with your OS password.
Click Restart.

NOTE You may see additional prompts about being blocked. Simply click OK, then click Restart again.

You're done!

NOTE If necessary, manually launch the Datto Workplace app.