File Protection | Restore a File or Folder | Support | Manage Protect : Manage Protect Pty Ltd

Endpoint Backup - Restore A File or Folder Print

Created by: Andrew Johnson

Modified on: Tue, 22 Dec, 2020 at 1:49 PM

Description

This article will cover how you can restore a file or folder.

Requirements

An Endpoint Backup Desktop Agent installed and online
Successful backups completed
A web browser
Internet Access
Details of the File/Folder that you want to restore

The Process

On Windows Right Click the Endpoint Backup Desktop icon, on Mac click on the Endpoint Backup Desktop icon

Click on Backup Online
Select the Device that ran the backup of the File/Folder you are looking to restore

Restore Folder

Click Restore in the top right hand corner
Select the folder you want to restore
Click Restore

Choose the Device to Restore it to. This can be any Device with the Agent installed and Online

Click Continue to initiate the Restore

Restore Individual Item

Click on the folder that the item is in under Backup Status

Select the checkbox next to the file
Choose Download to have it on the device you are using, Restore to choose a Device to restore it to or previous versions if you like to see/restore an old version of the file

A

Andrew is the author of this solution article.

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