This article will cover how to install Outlook Backup and run a backup for a mailbox. If you would like to know more about this feature, see What Is Outlook Backup.


  • A Partner level log in to the MPexchange Portal
  • The MPexchange Customer you want to run Outlook Backup for
  • The list of Users you want to backup

The Process

  • Log into your Partner Portal
  • Expand the Customer Accounts Menu on the left
  • Select Active Accounts
  • Click Login next to the Customer
  • Click on the Services Menu then Outlook Backup

  • Click Install Outlook Backup
  • Click Confirm

  • Click Create Backup

  • Select the backup frequency and retention you want.

  • Click Add mailboxes to backup
  • Select the mailboxes you want to backup
  • Click Create Backup