How To Remove An Alias Domain From Mailboxes

Description

This article will cover removing an alias address from all mailboxes by excluding the Alias domain.

Requirements

• A Partner level log in to the MPexchange Portal
• The MPexchange Customer you want to perform the action on 
• The Alias domain you want removed from all mailboxes

The Process

1. Log into your Partner Portal
2. Expand the Customer Accounts Menu on the left
3. Select Active Accounts
4. Click Login next to the Customer
5. Click on the Services Menu then Domains
6. Click on the Domain you want to remove from mailboxes
7. Select the Include/Exclude tab
8. Click on the radio button for Excluded then tick the box below 'Delete additional email addresses with this domain name for all existing mailboxes and public folders
9. Click Save Changes