This article will cover how you can change this per mailbox as well as set it to be automatically on for all newly created mailboxes.
- A Partner level log in to the MPexchange Portal
- The MPexchange Customer you want to activate ActiveSync for
- Log into your Partner Portal
- Expand the Customer Accounts Menu on the left
- Select Active Accounts
- Click Login next to the Customer
- Click on the Services Menu then Mailboxes.
- Tick the ActiveSync box next to each mailbox then Proceed and confirm.
- If you would like this to automatically happen for all mailboxes do the following:
- Click on the Services Menu then Mailboxes
- Go to Mobile on the left hand menu
- Click Edit next to the 'ActiveSync is not enabled for newly created Exchange users'
- Tick the 'Automatically enable ActiveSync for newly created Exchange users'
- Click Save Changes