How To Change A Mailbox Password

Description

This article will cover how you can change the password for a user's mailbox

Requirements

• A Partner level log in to the MPexchange Portal
• The mailbox you want to change the password on
• The new password you would like to set

The Process

• Log into your Partner Portal
• Expand the Customer Accounts Menu on the left
• Select Active Accounts
• Click Login next to the Customer you want to change the password for
• Click on the Services Menu then Mailboxes

• Click the Action hyperlink next to the mailbox you want to change the password for
• Click Reset Password

• Enter a password twice that meets the complexity requirements displayed above
• Click Reset Password
• Wait 5 minutes then try the username/password in the Webmail, accessible here