This article will cover how you can find your default team key as well as generate a new one


  • An Endpoint Backup Customer
  • Access to Endpoint Backup Manager

The Process

  • Log into your Endpoint Backup Manager
  • Click on Teams tab

  •  Select the Customer you want to find the Team key for by clicking on it
  • Click Manage Team in the top right

  • Click on Configuration tab
  • Select the profile that you want to use for the device

  • Click Generate New Team Key

  •  Copy the data in Team Key (screen capture is blank yours will have a key in it)
  • Click Create
  • Use this key when prompted during install to link Endpoint Backup Desktop/Server to this Customer