Description


This article will allow administrators to set the domain level Quarantine Report delivery options.


Requirements

You will need an administrator level login to access the settings in the MPmail portal.


The Process

  1. Navigate to Security Settings > Quarantine Report.
  2. Ensure that the switch to Enable the Quarantine Report is checked.
  3. Note:
    By default, all users of the domain receive individual quarantine reports which are sent to their own email addresses. Alternatively, you can generate a quarantine report for the whole domain. If a quarantine report is generated for the whole domain, individual users do not receive a quarantine report.
  4. To generate a quarantine report for the whole domain, toggle the switch Generate a quarantine report for the whole domain. Enter the email address to which the quarantine report will be delivered into the field Recipient address for the quarantine report.
  5. Figure: Generate a quarantine report for the whole domain
  6. Select the types of emails that should be included in the Quarantine report. Any unticked items, the users will not be notified of that email.
  7. You can exclude emails from senders on the user or domain deny list by clicking the relevant button.
  8. Under Delivery times times, select the days on which the quarantine reports shall be delivered. Select at least one day.
    • To deliver quarantine reports every day, activate the button Daily.
    • To deliver quarantine reports every day from Monday to Friday, activate the button Weekdays.
    • Activate the checkboxes of the desired days.
  9. Under Delivery times, select the times at which the quarantine reports shall be delivered. Select at least one time.
    • To deliver quarantine reports every day, activate the button Hourly.
    • Activate the checkboxes of the desired times.
  10. Figure: Select times
  11. Note:
    By default, the users of the domain receive the quarantine reports at the times set by the administrator. The users cannot change the delivery times of their quarantine reports.
  12. To allow the users of the domain to change the delivery times of their quarantine reports, toggle the switch Allow users to set the delivery times for their own quarantine reports. 

    Figure: Allow users to change the delivery times
  13. To apply the changes, click on Save.


Recommended settings for the Quarantine Report