Avanan can integrate into this 'missed phishing' mechanism, present the reports in the portal, and allow the admins to investigate and take actions as needed. When enabled, SmartPhish will capture emails sent to This is the default behaviour when phishing is reported on both the web and desktop clients.


  • A subscription to Avanan
  • The user reported on phishing enabled

    Office365 administrators can add the Report Message add-in to their users’ desktop clients if it is not already enabled. In order to do so, refer to this documentation from Microsoft.

The Process

Once an email is open, the option to report Phishing is available from the Junk email menu as below, depending on your Outlook version.