MPmail: Check if a user is active and set password

Description

This article will cover how to check if a User account is active and set the password

Requirements

• A valid Partner/Customer admin account
• The User account you want to make active and set the password for

The Process

• Log into the MPMail Control Panel
• Enter the customer domain in the scope selector at top right
• Click on Customer Settings in the left menu
• Go to Mailboxes
• If the user is active, they will appear in the mailbox list.
• Select the arrowhead at the right of the mailbox.
• The mailbox can be deactivated from here, if so the Active will display in red. You can click on that to change the status
• Click the change password option to