Backup365

Discover technical guides, How-To documents and troubleshooting assistance for Backup365.

Backup365 Extended Service Requests
Description Backup365 have a series of services that are provided as a service on request: Request Description MSP Cost Search &...
Thu, 27 May, 2021 at 4:41 PM
Backup365 - Inviting another user to access the Backup365 portal.
Description You can invite other people to access the Backup365 portal, whether another partner user, or an end user to access their customer only. ...
Thu, 8 Jul, 2021 at 10:21 AM
Backup365 - Role Descriptions
Description What the roles do in the Backup365 portal.   Action Admin Service Desk User Role Summary   Can perform most admini...
Thu, 8 Jul, 2021 at 10:08 AM
Backup365 [NZ] Acceptable Use Policy
Description Backup365 is all about delivering “peace of mind” while making the experience for our customers as frictionless, and simple as possible. Howeve...
Mon, 30 Aug, 2021 at 7:51 PM
Backup365 - Folder restores from Sharepoint/OneDrive
Description Backup365 has the ability to complete folder restores in SharePoint and OneDrive from the Backup365 Portal. Similar to an individual file re...
Tue, 14 Nov, 2023 at 3:18 PM
Cancelling Backup365
Description This article describes how to cancel the Backup365 service from the Converge portal. Requirements What the Partner/Customer will need t...
Tue, 23 Aug, 2022 at 1:24 PM
Backup365 - Restore a Mailbox
Description Backup365 has the ability to complete folder restores of the Mailbox in the Backup365 Portal.  Similar in process to restoring a SharePoint...
Tue, 14 Nov, 2023 at 3:08 PM
Provisioning Backup365 - Bypass MFA
Description If MFA is active on your account, you will need to bypass MFA in order to enable it.  To do this, there are two options:  Option 1 - Yo...
Tue, 26 Sep, 2023 at 4:07 PM