Description


Roles and their permissions for Backup365 Portal.


Requirements


  • A portal.backup365.io login


Roles and Permissions




Action

Admin

Service Desk

User

1

Role Summary


Can perform most administrative tasks, including viewing user data.

Can perform basic service management tasks, but not view user data.

Can only search, restore and view own backup data.

(info)Coming soon.

(info)Some “self-only” cells may be Rfor MVP.

2

Account Management and Provisioning

List organisations (that they have access to), including details.

(tick)

(tick)

(tick)

3

Create organisations

(error)

(error)

(error)

4

Read organisation details

(tick)

(tick)

(tick)

5

Edit organisations

(error)

(error)

(error)

6

Cancel organisations

(error)

(error)

(error)

7

Delete organisations

(error)

(error)

(error)

8

Request provisioning of new services.

(error)

(error)

(error)

9

List service provisioning requests.

(tick)

(tick)

(tick)

10

Read provisioning request details

(tick)

(tick)

(tick)

11

List mailboxes / sites for customers.

(tick)

(tick)

Self only

12

View details for mailboxes / sites.

(tick)

(tick)

Self only

13

Enabled / disable mailboxes / sites.

(tick)

(error)

(error)

14

Authorisation and Access Management

See who has access to organisations

(tick)

(tick)

(tick)

15

Remove people from organisations

(tick)

(error)

16

Invite people to have access to organisations.

(tick)

(error)

(error)

17

View details of outstanding invites.

(tick)

(tick)

Self only

18

List outstanding invites.

(tick)

(tick)

Self only

19

Cancel outstanding invites.

(tick)

(error)

Self only

20

Search

Browse backup metadata, such as file and folder names. But not view file or email contents.

(tick)

(error)

Self only

21

Search backup content, including view “preview” texts.

(tick)

(error)

Self only

22

Restore

Request a restoration.

(tick)

(tick)

Self only

23

View restoration requests.

(tick)

(tick)

Self only

24

Reporting & Audit

List event report configurations

(tick)

(tick)

Self only

25

Configure new event reports

(tick)

(tick)

Self only

26

View details of existing event report configurations

(tick)

(tick)

Self only

27

Configure existing event reports

(tick)

(tick)

Self only

28

Delete existing event reports

(tick)

(tick)

Self only

29

View stats and restore points for mailboxes and sites.

(tick)

(tick)

Self only

30

List scheduled report configurations

(tick)

(tick)

Self only

31

Configure new scheduled reports

(tick)

(tick)

Self only

32

View details of existing scheduled report configurations

(tick)

(tick)

Self only

33

Configure existing scheduled reports

(tick)

(tick)

Self only

34

Delete existing scheduled reports

(tick)

(tick)

Self only

35

View audit log

(tick)

(tick)

Self only

36

(tick)

(tick)

Self only

37

Billing

Read subscription data

(tick)

(tick)

(error)