An Email has been quarantined due to having Macros inside a Word/Excel Document.


  • Details of the Email that has been blocked
  • Access to be able to release messages due to Content


This is due to a setting in the Content filter that is on by default. We are blocking these Macros inside Word/Excel documents due to the number of attachments that run the Macro to download an infected file.

We do not suggest removing this, if you are consistently receiving these documents from certain senders we suggest using the Compliance Filter to create a rule to allow them from that particular sender/domain.