Description


To allow Manage Protect to lodge Microsoft support requests on your behalf, you will need to authorise Manage Protect as a helpdesk partner.


Requirements


Admin access to the Microsoft 365 tenancy.


The Process

  1. Click on this link
    https://admin.microsoft.com/Adminportal/Home?invType=IndirectResellerRelationship&partnerId=c26ea200-014b-404e-a0c8-fa0144a2a46a&msppId=3720164&DAP=true#/BillingAccounts/partner-invitation

  2. Sign in as the tenant admin

  3. Accept the relationship with Manage Protect


This adds Manage Protect as a helpdesk partner with granular delegated admin privileges (GDAP).