Workplace Silent Installation

Workplace  has the ability to silently install Workplace Desktop on a user’s machine via Endpoint Management tool such as Datto RMM, Active Directory Group Policy Software Installations (AD GPSI), Microsoft Intune, Microsoft System Center or similar.


For information about installing silently via Datto RMM, please refer to Integrate with Datto RMM. 


Once Workplace Desktop is remotely installed, the user simply launches the application from their Program Files folder, enters their credentials, and configures Workplace Desktop. If you have deployed Workplace Desktop via the Deployment feature in Workplace Online, users will receive an email asking them to approve the addition of the device. Workplace Desktop will begin syncing immediately. 


Windows Installation Syntax


Workplace Desktop for Windows EXE file can be downloaded via the Download link on the Workplace Login page.


The following commands are supported by the Workplace Desktop EXE installation package. The commands must be preceded by Workplace Desktop installer name, for instance “AutotaskWorkplaceSetup_v6.0.1.34.exe”.


Command     Result
/?     Displays a list of all possible commands.
/install     Checks system prerequisites, installs required components (for instance, .NET Framework and Visual C++ Runtime library), and Workplace Desktop.
TeamKey (parameter of the install command)

Workplace Desktop 6.0 or later is required for use of a team key for installation.


Enters the team key (you will generate a team key for each team on the Configure Deployment  page) automatically during silent installation. It is written "TeamKey=XXXXXXXXXX", where XXetc. is the actual team key. The complete install command with the team key parameter might be:


AutotaskWorkplaceSetup_v6.0.1.34.exe /install /quiet TeamKey=a12b3456-6789-1cd2-3

/uninstall     Removes Workplace Desktop , its binaries, and unregisters Windows components (shell extensions, Microsoft Office Add-in and others). It will not uninstall prerequisite components which include .NET Framework, Visual C++ Runtime or other similar components.

When used in combination with /quiet or /passive, the configuration and data are retained.
/quiet     Nothing is displayed to the user.
/passive     Shows minimal UI with no ability to interact, but progress is displayed.
/norestart     Suppresses any attempt to restart the computer.
/log <PATH><FILENAME>.txt     Allows you to specify the path and filename to which installation logs are saved. By default, the path is %TEMP% and the filename is “Autotask Workplace Setup _<date-time>.log”.
/repair  Repairs Workplace Desktopand prerequisite components.


Errors are reported by means of an exit code and detailed information can be found in the log file. Successful installation returns exit code 0.