How To Setup Journaling on Exchange - No MPmail


This article will cover journaling messages for when you do not have MPmail setup for the customer. This means that any external messages coming into the Customer will not be archived automatically.


  • A MParchive Customer
  • Exchange server
  • The public IP of the mail server added to Outbound Relay in the MParchive portal. You can send this to and we'll add it. Please note it takes an hour for it to apply to all servers.

The Process

Note - for this to work you will need to set all of your Outbound mail to go through the MPmail filter. Please provide Manage Protect Support with the IP of your mail server so this can be setup. You will need to change your Send Connector to send through the journal address provided in the instructions in step 3.

Step 1: obtain you unique journaling address from Manage Protect support staff

The journaling address will follow the below syntax:



Step 2: Add a new mail contact:

Adding a new mail contact with your unique journaling address provided to you by our support team.

In the Exchange Management Console (EMC) in Exchange 2007 and 2010,  (ECP) in Exchange 2013 Navigate to: 

  • Recipient Configuration > Mail Contact
  • Choose New > Email Contact
  • On the next page New Mail Contact fill in the following fields:

First Name: MParchive

Last Name: Archive connector

Alias: MParchiveJournalConnector

  • As external address fill in the field with your unique journaling address provided by Manage Protect
  • Save

Alternatively, experienced administrators may use the Exchange Shell for this task:

New-MailContact -Name "MParchive  internal archive connector " –ExternalEmailAddress (Provided by Manage Protect Support) -OrganizationalUnit Users

Step 3: Create a send connector for the Outbound

You will need to route all your Outbound through the smart host so it can resolve the domain and archive correctly.

To do this in Exchange 2010 use this article

For 2013 and above use the following instructions:

  • Login to the EAC, select Mail Flow then Send Connectors
  • Click the + to create a new send connector
  • Enter MParchive Send Connector as the name and select Custom
  • Click Next
  • In the Network Settings page, select 'Route mail through these smart hosts'
  • Click Next
  • Enter <>
  • Click Save
  • Click Next
  • Select None in the Smart host authentication screen
  • Click Next
  • In Address click the + symbol
  • Enter an Asterix *
  • Click Save
  • Click Next
  • In the Source Server click the + and select all Exchange servers
  • Click Finish
  • Click the Edit icon then set the Maximum send message size to unlimited

Step 4: Create a journaling rule

  • Within the Exchange Management Console navigate to: Organization Configuration
  • Click on Add
  • Enter a Rule name: MParchive
  • Add the address to send journal reports to, browse and locate the newly created mail contact:
  • Named: MParchive internal connector
  • Choose as Scope: Global
  • Save the journaling rule  

Alternatively, experienced administrators may use the Exchange Shell for this task:

New-JournalRule -Name "MParchive" -JournalEmailAddress "MParchive internal connector " -Scope Global -Enabled $True

Step 5: Enable or disable a journal rule

  • In the Exchange Management Console navigate to: The Compliance Management > Journal Rules
  • Toggle the status of the rule in the list view near the rule’s name

Alternatively, experienced administrators may use the Exchange Shell for this task:

Enable-JournalRule "MParchive " or Disable-JournalRule "MParchive"