Workspace - I cannot see any Emails older than 3 months

Description

This article will cover why you are unable to see Emails older than 3 months in the Workspace.

Requirements

  • A valid User level login

The Process

We store a total of 3 months worth of email logs in the Workspace. If you want to see Emails which are older, you must activate the MPArchive service.

Please note the archiving of emails only starts from the date and time of archiving service activation.