Updated Articles

  1. Backup365 security overview

    When we starting designing Backup365 in 2017, we were (and continue to be) 100% committed to our customer being an MSP. We wanted to deliver something that worked like they worked, and would provide an easy to deploy, secure and reliable solution fo...
  2. Backup365 security overview

  3. Backup365 Product Roadmap - February 2020

    Backup365 roadmap is subject to change based on market forces. “Zero Touch” – provisioning : October 2019 OneDrive / Sharepoint management in Converge: October 2019 OneDrive / Sharepoint Self restore: October 2019 OneDrive / S...
  4. Backup365 - The Road Ahead Webinar. Nov 2019

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  5. Backup365 The Road Ahead Video (One Click provisioning)

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  6. How To Perform A Full SharePoint Site / OneDrive restore

    Description This article will cover how you can perform a full SharePoint site or OneDrive restore.  Please note that a full restore can only be done into the original mailbox and will re-create the entire folder structure under a new fol...
  7. How to restore a SharePoint or OneDrive item

    Description This article will cover how you can search for and restore an item in your SharePoint / OneDrive backup and restore this. There are two ways to search for an item in your backup. 1) Granular Search; or 2) Browse your Site/Folder tr...
  8. How To Restore An email Item (Granular Search & Restore)

    Description This article will cover how you can search for and restore an item or items to the original or different mailbox. Please note restoring to a different mailbox is only available for the item restore not a full mailbox restore. Req...
  9. How To Provision Office 365

    Description This article will cover how to create a new Office 365 tenant through Converge as well as add licences to an existing tenant. If you have a tenant with another provider and would like to move it to Manage Protect please contact yo...
  10. How To Provision Backup365 with Office 365 (New Provisioning)

    Description This article will cover how you provision Backup365 after you provision a new Office 365 tenant . Requirements A Converge Admin or User account All customer details to provision an Office 365 service. The Process ...