How To Provision Backup365

Description

This article will cover how you provision Backup365 for Office 365, Business365 and MPexchange in Converge.

Requirements

  • A Converge Admin or User account
  • Customer with Office 365, Business365 or MPexchange. 

The Process

Office 365 - Provisioned Through Manage Protect

  • A pop-up will appear, enter your tenant admin credentials
  • It will list a number of permissions that will be added to allow us to backup, click Accept
  • Once it says successful you can close the pop-up window
  • The Authorise button will change to Enable, click this

  • Wait for the list of users to come up
  • You can click Enable Auto, this will automatically turn on all Users listed at 8pm (Sydney time) and any future created Users
  • If you do not select Enable Auto but still want to select all Users, click the All button
  • Otherwise select each User individually

Office 365 - Not Provisioned Through Manage Protect

  • Enter your Office 365 Tenant ID
  • Click Save
  • Click Authorise

  • A pop-up will appear, enter your tenant admin credentials
  • It will list a number of permissions that will be added to allow us to backup, click Accept
  • Once it says successful you can close the pop-up window
  • The Authorise button will change to Enable, click this

  • Wait for the list of users to come up
  • You can click Enable Auto, this will automatically turn on all Users listed at 8pm (Sydney time) and any future created Users
  • If you do not select Enable Auto but still want to select all Users, click the All button
  • Otherwise select each User individually

MPexchange/Business365

  • Log into your Partner Portal
  • Expand the Customer Accounts Menu on the left
  • Select Active Accounts
  • Click Login next to the Customer you want to setup with Backup365
  • Click Users

  • Select the Customer from your All Customers list. Please see How To Select Product For Provisioning/Management
  • Select Backup365 from the drop-down
  • Enter the impersonation details next to MPexchange. This is the same area for Business365
  • Click Enable
  • Wait for the list of users to come up
  • You can click Enable Auto, this will automatically turn on all Users listed at 8pm (Sydney time) and any future created Users
  • If you do not select Enable Auto but still want to select all Users, click the All button
  • Otherwise select each User individually