New Articles

  1. Publish Calendar In Outlook/OWA

    Description Publishing a Calendar so it can be viewed by other users in  OWA(webmail)  or Outlook. Requirements Exchange Mailbox with a calendar, or Resource Mailbox Procedure Important: You should never open...
  2. Create and Manage a Resource Mailbox

    Description How to create and manage resource mailboxes. Resource mailboxes are mailboxes which don't have the ability to send or receive mail. They only have a calendar and the ability to book appointments for resources. A typical use ca...
  3. MPmail Deputy Option

    MPmail Deputy Role The deputy option is essentially the same as rights management - it allows the user in question to have access to a different users portal. Once deputy rights are given, the user will be able to change view into the other user an...
  4. Manage Protect Security Solutions brochure for End-Users V1 Nov 2018

    Please click the below link to view or download this document: Manage Protect Security Solutions brochure for End-Users V1 Nov 2018.pdf ...
  5. Manage Protect Security Solutions brochure for End-Users V1 Nov 2018

    Please click the below link to view or download this document: Manage Protect Security Solutions brochure for End-Users V1 Nov 2018.pdf ...
  6. Microsoft Cloud Agreement

    Microsoft & Manage Protect are committed to helping our customers and partners stay compliant.  As a partner in Microsoft Cloud Solution Provider (CSP) program , you are responsible for reviewing Microsoft’s terms and conditions w...
  7. Autodiscover errors - An explanation

    Description Sometimes, you may get an error in Backup365 referring to an incorrect or unavailable Autodiscover record. This article explains why Autodiscover is used and why it is essential to work with Backup365. Requirements You need to...
  8. How To Sync ConnectWise

    Description This article will cover how you can manually sync the data between Manage Protect and ConnectWise. Please note that currently there is an automatic sync at 4am on the 1st day of the month. Requirements ConnectWise setup. Plea...
  9. Issues with Outlook Connecting to MPexchange

    Description A recent update to Microsoft Outlook 2016 has broken some customers connection to the Hosted Exchange. If you have to roll back, Microsoft suggests rolling back to any outlook 2016 version prior to version 1711. Requirements ...
  10. How To Run and View An ATP Scan

    Description This article will cover how you can run an ATP scan from the Workspace as well as view the report that is generated after the scan is complete. Requirements An MPmail Customer Partner level login to MPmail Control Panel ATP...