How To Manually Add Impersonation

Description

This article will cover how to manually grant impersonation rights if the fix in Application Impersonation Error Fix did not work.

Requirements

  • Office 365 Tenant Admin login
  • Access to the Exchange Admin Center

The Process

  • Log into the Customers Office 365 Tenant Admin Account
  • Go to the Admin Center

  • Select the Exchange Admin Center

  • Click on Permissions

  • Double click on Discovery Management

  • Click the + under Roles

  • Double click Application Impersonation to add it
  • Click OK
  • Click Save
  • Double click on Organization Management

  • Click the + under Roles

  • Double click Application Impersonation to add it

  • Click OK
  • Click Save