How To Assign Rights Role to Existing User

Description

This article will describe how to assign a different role to a User. This can be a new role you have created, the default Administrator role or an End User.

Requirements

  • Partner or Customer level admin role for MPmail
  • A valid existing User account that you want to assign rights to

The Process

Giving a User a New Role - Domain Level

To set a different role at the domain level for them please do the following:

  • Login to the MPMail Control Panel
  • Go to the Management tab
  • Select the Customer
  • Click on the Settings tab
  • Click on the Rights Management tab
  • Go to Advanced Settings tab
  • Type the users email address that you want to assign a role to
  • In the assigned authorisation level choose the top level domain
  • In the Role drop down select the role you have previously created
  • Click the + symbol
  • Click Save

When the user logs in, they will need to go to the top right where their email address is. This will now be a drop down box, they click this and select the new role, the portal will reload with the increased rights.

Giving a User Access to Another User

With Rights Management you can have a user have the ability to switch into another user. This is useful for someone who wants to manage another users quarantine or view their Workspace.

To do this use the following instructions:

  • Login to the MPMail Control Panel
  • Go to the Management tab
  • Select the Customer
  • Click on the Settings tab
  • Click on the Rights Management tab
  • Go to Advanced Settings tab
  • Type the users email address that you want to assign another user to
  • Select the user that you want to assign rights for in the Assigned authorisation level
  • Set the role to be default_user
  • Click the + symbol
  • Click Save