Follow Us | |
Welcome, Guest Login
MP Logo


  • MPmail V2 Office 365 Setup

    Log into the Exchange section of your Office 365 Click on ‘Mail Flow’ Click on ‘Rules’ Click on ‘+’ to c...

    Sep 14, 2017 04:16PM AEST
  • How to report spam emails

    How to report emails as spam Log onto the Control Panel and navigate to the WORKSPACE section. Select t...

    Oct 05, 2016 12:21AM AEDT
  • Spooling period/email retry rate/deferred email

    If we are filtering emails for a customer and the mail server is unreachable and as such a temp 400 SMTP error...

    Oct 05, 2016 09:48AM AEDT
  • Can I re-deliver inbound email?

    Clean e-mails can`t be re-delivered unless the client uses our Archive or the Continuity Service. If they have...

    Oct 05, 2016 09:47AM AEDT
  • Continuity Service Overview

    The continuity service is a fully automated service, which initiates dynamically when our system observes that...

    Oct 05, 2016 10:08AM AEDT
  • What is the correct format for black/white listing domains?

    Please note that White/Blacklisting only applies to Spam/Infomail, for allowing all email through for a partic...

    Oct 05, 2016 10:20AM AEDT
  • How to report spam emails

    Log into the MPMail Control Panel Make sure you are on the Workspace tab Select the customer from Your Par...

    Oct 05, 2016 10:38AM AEDT
  • Emails That Have Been Rejected By MPMail

    If your customer is waiting for an email and they find that it has been rejected by Manage Protect (this can b...

    Oct 05, 2016 10:42AM AEDT
  • Workspace Reason Codes

    Reason Definition Activity 450 4.1.1 Rejection when relay check is enabled Blocked 450 4.1.8 Sender...

    Apr 07, 2017 03:49PM AEST
  • Searching emails in the Workspace

    In the users Workspace for Email Search or Email Archive sections - If a user double clicks on their name it w...

    Oct 05, 2016 10:45AM AEDT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found